Precision Diagnostics provides resources targeted for our customers, their patients and those who want to learn more about medication monitoring. Learn more by clicking the links below.
White Papers
White Papers & Clinical Bulletins
Precision Diagnostics provides resources targeted for our customers, their patients and those who want to learn more about medication monitoring. Learn more by clicking the links below.
White Papers
Publications
View publications and studies published by Precision Diagnostics team members.
FAQ
Patient
How can I pay my bill?
There are three ways you can pay your bill.
- Call 1-800-635-6901 Ext. 1 and a representative can take your payment over the phone.
- Mail payment using the envelope sent with your statement.
- Pay online using the Patient Bill Pay
Why is Precision sending me a statement?
Precision will bill all insurances that are provided to us. Once insurance pays, Precision will determine if a patient has a co-pay, co-insurance and/or deductible based on the explanation of benefits (commonly referred to as an EOB form) which is a statement explaining what medical treatments and/or services were paid for on their behalf.
Click here to view additional information about your patient statement.
Do you bill insurance?
Yes, Precision is contracted with many national and local payers. We will bill all health insurances that are provided to us.
Who can I speak to about my patient statement?
Please click here to view our Patient Statement FAQ. If you have additional questions, please call our Billing department at (800) 635-6901 Ext. 1 between 5AM-4PM PST.
I can’t afford my bill; do you offer payment programs?
Precision has programs that we will work with you on your balance after Insurance pays. We offer hardship, charity, prompt pay and other payment arrangements. Call our billing office and a representative can assist you.
Client
Do you accept payment arrangements?
Call 1-800-635-6901 Ext. 1 and a representative will be happy to assist you with payment arrangements.
How do I contact my rep?
If you are looking to contact your Sales Representative, please call our Clinical Support hotline to receive assistance: 1-800-635-6901 Ext. 2.
How do I schedule a pickup?
To schedule a pickup, please call our Shipping Department by dialing 800-635-6901 Ext. 3.
How do I access patient results?
Precision Diagnostics offers multiple solutions for results access.
- To receive assistance with obtaining another copy of a patient report, please contact our Clinical Support hotline at 1-800-635-6901 Ext. 2.
- To obtain patient results online, please visit https://pdx.careevolve.com and enter your login credentials to view your Results Inbox. If you need assistance with creating or obtaining your login credentials, please contact our Clinical Support hotline at 1-800-635-6901 Ext. 2.
- To access patient results via your Analytics access, please visit your Analytics page and visit the Results tab. If you would like more information about Analytics or how to request access to this feature, please contact our Clinical Support hotline at 1-800-635-6901 Ext. 2.
How do I get questions answered about patient results?
To request assistance with interpretation of results, please contact our Clinical Support hotline at 1-800-635-6901 Ext. 2.
Is there a checklist to follow for processing specimen?
How do I enroll in PECOS?
Useful Links
Here you can find links to pages with useful information relevant to medication monitoring.
Useful Links
Here you can find links to pages with useful information relevant to medication monitoring.
